Last updated: May 2026
1. Data Controller
This Privacy Policy applies to Montenegro Estates, the trading name of Absolute Estate EU d.o.o., a limited liability company registered in Montenegro (PIB: 02991608, VAT registration number: 81/31-04235-4), with its registered office at Lazi BB, 85310 Budva, Montenegro.
For all data protection enquiries, contact us at: [email protected]
2. What Personal Data We Collect
We collect personal data only when you actively provide it to us, including when you:
- Submit a contact, property enquiry or schedule-a-tour form
- Register for an account on our website
- Subscribe to our newsletter or updates
- Submit a property listing
The personal data we collect typically includes: name, e-mail address, phone number, and the content of your message or enquiry. Where you create an account, we also store your login credentials (password stored in hashed form only).
3. How We Use Your Data
We process your personal data for the following purposes:
- Responding to enquiries — to reply to your questions and provide the real estate services you have requested
- Property transaction support — to assist with the buying, selling or renting process you have initiated with us
- Account management — to manage your user account and saved searches if you register on our site
- Legal compliance — to meet our obligations under applicable Montenegrin and EU law
- Marketing — only where you have given explicit consent, we may send you property news and updates; you can unsubscribe at any time
4. Legal Basis for Processing
We process your data on the following legal bases under the GDPR:
- Consent (Art. 6(1)(a)) — for marketing communications and where you tick the GDPR consent checkbox on our forms
- Contract performance (Art. 6(1)(b)) — where processing is necessary to provide the services you have requested
- Legitimate interests (Art. 6(1)(f)) — for fraud prevention and improving our services
- Legal obligation (Art. 6(1)(c)) — where required by Montenegrin law or regulation
5. How Long We Keep Your Data
We retain personal data only as long as necessary for the purpose it was collected. As a general rule:
- Enquiry data: up to 3 years from the date of last contact
- Active account data: for the lifetime of your account plus 12 months after deletion
- Transaction-related data: up to 10 years where required by Montenegrin accounting and tax law
6. Sharing Your Data
We do not sell your personal data. We may share it in the following limited circumstances:
- Legal and notary professionals — when required to complete a property transaction you have initiated
- IT service providers — hosting and website infrastructure providers who process data strictly on our behalf under data processing agreements
- Legal authorities — where we are required to disclose data by law or court order
7. Cookies
Our website uses cookies to ensure its correct functioning, remember your preferences and analyse site traffic. By continuing to use this website you consent to our use of cookies. You can control cookie settings through your browser at any time.
We use the following categories of cookies:
- Strictly necessary — required for the website to function (e.g. login session, security tokens)
- Analytics — anonymous traffic statistics to help us improve the site
- Functional — remember your preferences such as saved searches
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access — request a copy of the data we hold about you
- Right to rectification — ask us to correct inaccurate data
- Right to erasure — ask us to delete your data (“right to be forgotten”), subject to legal retention obligations
- Right to restriction — ask us to limit how we process your data
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — withdraw any consent previously given, without affecting the lawfulness of prior processing
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
You also have the right to lodge a complaint with the competent supervisory authority in Montenegro: the Agency for Personal Data Protection and Free Access to Information (Agencija za zaštitu ličnih podataka i slobodan pristup informacijama).
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure or alteration. Our website uses HTTPS encryption for all data transmission.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of the page indicates when it was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact
For any questions about this Privacy Policy or how we handle your data:
Montenegro Estates / Absolute Estate EU d.o.o.
Lazi BB, 85310 Budva, Montenegro
E-mail: [email protected]
Phone: +382 68 431 853